Specialist training for exams office staff



For every delegate

RRP £79

working in association with



Exams Training are delivering two courses during the 2017/18 academic year which are designed specifically for Senior Leaders. These courses reflect the importance – and responsibilities - of Senior Leaders in the management of examinations in their centre, with a focus upon key areas at particular times during the academic year.


Both courses aim to support senior leaders who have line management for exams/exams officers, or have responsibility for implementing effective exams-related practices in their centre, or for those who must plan for the absence of their exams officer during key exam periods.


The experts who founded ‘The Exams Office’ are responsible for course content and delivery. They have experience as members of SLT, devising and delivering DfE exams policies and initiatives, leading government exams support field teams, and creating good practice exam guides which are followed by more than 2500 schools/colleges. The team also consists of awarding body personnel and ex-JCQ inspectors. They will also be available throughout the day to answer your questions.


All courses contain a range of table-based activities to aid understanding, share good practice and network with colleagues.




Getting ready for summer 2018 exams series – ensuring that your centre is JCQ compliant


Course content:



  • Late entries/actions following entry submission


The pre-exams period – ensuring effective planning

  • Access arrangements – planning for and managing access arrangements during this summer’s exams period
  • Preparing candidates, parents and staff
  • Rooming, timetabling and seating plans
  • Storing confidential materials


Contingency Planning

  • Planning for the unexpected during the exam series


Preparing for each exam day(s)

  • The exam room
  • The role of invigilators
  • Dealing with emergencies
  • Dealing with malpractice
  • JCQ rules and regulations in the conducting of examinations


Ensuring that your centre passes the JCQ inspection

  • Preparing for the full centre inspection
  • Exam policies required for JCQ inspection purposes


Administering exam results and understanding ‘Post-Result Services’

  • Planning for Results Day(s)
  • Supporting your candidates with ‘Enquiries about Results’



16 March – London (Lord's Cricket Ground)

(Refreshments including a fork buffet lunch will be provided)



‘The Exams Office’ members:

  • £145 (+vat) – 1 delegate
  • £255 (+vat) – 2 delegates
  • £365 (+vat) – 3 delegates



  • £195 (+vat) – 1 delegate
  • £345 (+vat) – 2 delegates
  • £495 (+vat) – 3 delegates




Managing exams in your centres during the 2017/18 academic year


Course content:


Reviewing the 2016/17 academic year

  • Including exam fees/late entry fees – improving for 2017/18


JCQ changes and educational reforms which impact upon your exams office

  • JCQ documentation, rules and regulations – The role of the Senior Leader
  • An in-depth look at JCQ/Ofqual and DfE exams-related changes for the 2017/18 academic year


Planning for the 2017/18 academic year

  • The Exams Cycle
  • Building your centre’s annual exams plan
  • Exams policies – producing/reviewing/updating policies required for JCQ inspection purposes
  • Private candidates – information required for exam administration
  • Heads of Departments/SENCo – clarifying their role in ensuring JCQ compliance
  • JCQ inspections – access arrangements, controlled assessment/non-examination assessment, change of centre address/secure storage, maladministration/malpractice
  • Preparing your invigilators
  • Supporting your exams officer


Access arrangements

  • Key tasks for the autumn term
  • Defining roles and responsibilities
  • Meeting deadlines


Exam entries

  • Your role in gathering and sharing candidate/qualification information
  • Avoiding late entry fees


Preparing candidates

  • The exam room - rules and regulations
  • Utilising mock exams



A course will be held in London during October 2018. Booking details will be available from April 2018.



‘The Exams Office’ members:

  • £145 (+vat) – 1 delegate
  • £255 (+vat) – 2 delegates
  • £365 (+vat) – 3 delegates



  • £195 (+vat) – 1 delegate
  • £345 (+vat) – 2 delegates
  • £495 (+vat) – 3 delegates




in association with

All events start at 9.30am (9am registration) and finish at 3.45pm unless otherwise stated in the course details


Jugjit served as Head of History, Head of Year and Head of Exams at two UK-based secondary schools for over a decade before being seconded to OCR as Support Materials Manager. Jugjit was appointed as Regional Manager (later National Manager) of the Department for Education’s (DfE) Exams Centre Support Team in 2008, and as a Prince2 practitioner, he also led on several UK government education-based projects. After leaving the DfE, Jugjit served as National Education co-ordinator for the London-based Institute of Education, and Head of International Projects and Resources for Coventry University.


Jugjit formed ‘The Exams Office’ in 2014, and with over 2600 school memberships, it is the world’s leading exams-based support organisation. He is responsible for stakeholder engagement, operational delivery, strategic development, and produces exams-related articles which are published in the UK educational press. Jugjit organises ‘The Exams Office’s’ annual National Conferences - which were attended by over 1000 exams office staff in January 2017.


In 2016, he formed ‘Exams Training Limited’ to deliver quality and affordable exams-based training to UK and overseas centres.


Jean has over 25 years’ experience as an exams officer, exams manager and Head of Exams in the Further Education sector. In 2004, Jean was appointed as the Department for Education’s (DfE) Centre Support Officer within the North West of England, supporting new and experienced exams officers. Jean managed numerous exams-based projects for the DfE, including content for training events, the new exams officer Induction Programme and support materials for an administration of GCSEs and GCEs.


Jean formed ‘The Exams Office’ in 2014, and is the lead subject matter expert. She devises a range of support materials, including exam policy templates, termly checklists and good practice guides. Jean develops and quality assures all training materials, and is part of the training team which delivers exams training on behalf of ‘Exams Training Limited’ across England.


Brian has extensive experience in the inspection and quality assurance of examination centres . He was formerly an Assistant Director (Communication) at the Welsh Joint Education Committee (WJEC) anda JCQ Centre Inspector for over twenty five years, as well as an adviser and presenter for the Regional Training Agency (RTA)He continueshis role as a consultant in examination management, invigilation centre inspections and malpractice procedures. He has extensive experience in a range of training for new and experienced exams officers and has produced training materials for invigilators and exams officers.

Contact Information

Phone:  0333 7000 755

Email:  examstraining@outlook.com

Address:  PO Box 6333, Warwick, CV34 9QF

VAT Reg Number: 248 8343 74

© Exams Training Company is working in association with The Exams Office

*Not  applicable for Invigilator Training