T: 0333 7000 755

E: training@theexamsoffice.com

Senior Leaders & Line Managers

A two-part training programme specifically designed for Senior Leaders/Line Managers to ensure compliance with JCQ regulations within their centre, comprehensive preparation for the summer exams series, and effective support for their exams officer

Exams Training delivers two courses during each academic year for senior leaders line managers who have responsibility for examinations and assessments within their centre. The content is designed to reflect the importance – and responsibilities – of Senior Leaders in the management of examinations in their centre, with a focus upon key areas at particular times during the academic year.

Both courses aim to support senior leaders who:

  • have line management for exams/exams officers
  • have responsibility for implementing effective exams-related practices in their centre
  • must plan for the absence of their exams officer during key exam periods

The experts who founded and run The Exams Office are responsible for course content development and delivery. They have experience as members of SLT, devising and delivering DfE exams policies and initiatives, leading government exams support field teams, and creating good practice exam guides which are followed by more than 4000 schools/colleges. The team also consists of awarding body personnel and ex-JCQ inspectors. They will also be available throughout the day to answer your questions.

All courses contain a range of table-based activities to aid understanding, share good practice and network with colleagues.

All events start at 09:15 (registration from 08:45) and finish by 16:00


Questions and Answers/Poll results

Download the Q&As and poll results from the London event which took place on 6 October.

Senior Leaders & Line Managers – Autumn training (exam changes and supporting your exams officer/managing exams in your centre)

  • Location




  • London

    06 October 2022

    Oval Cricket Ground, Kennington, SE11 5SS

    Event Finished

Senior Leaders & Line Managers – Spring training (getting ready for the summer exam series and complying with JCQ regulations)

  • Location




  • London

    15 March 2023

    Oval Cricket Ground, Kennington, SE11 5SS

    Click to book

For more details please email training@theexamsoffice.com


  • £210 – one delegate for members of The Exams Office and OCR centres (non-discounted price £265)
  • £395 – two delegates (non-discounted price £495)

Each additional delegate is charged at £175 per delegate.

Prices exclude VAT.

This is a full day event with refreshments and lunch included.

Online training: If an online version of this training events is produced, it will be made available to all delegates. This includes those who cancel within 28 days of the event or fail to attend on the day.

Refunds cannot be given if a cancellation is made within 28 days of the event, however, course materials will be sent to delegates. For further information on our cancellation policy/refund process, please see our terms and conditions.

Senior Leaders & Line Managers – Autumn training (exam changes and supporting your exams officer/managing exams in your centre)

Course content (illustrative only):

JCQ changes and educational reforms which impact upon exams in your centre

An in-depth look at JCQ/Ofqual and DfE exams-related changes for the new academic year in the following JCQ publications from the perspective of a Senior Leader/Line Manager:

  • General Regulations
  • Instructions for conducting examinations
  • Access Arrangements and Reasonable Adjustments
  • Suspected Malpractice Policies and Procedures (if published)
  • A guide to the special consideration process
  • Instructions for conducting non-examination assessments
  • Information for candidates – written exams, non-examination assessments, coursework, on-screen tests, Privacy Notice and Social Media

Stakeholder update for the new academic year

An update will be provided from key stakeholders (DfE, Ofqual and the awarding bodies) relating to examinations taking place during the new academic year.

There will be a focus upon supporting and managing your exams officer, and areas of exams administration in which an exams officer will require the support of their SLT/Line Manager.

Senior Leaders & Line Managers – Spring training (getting ready for the summer exam series and complying with JCQ regulations)

Course content will focus upon supporting your exams officer in completing key tasks in the build up to and during the summer exam series. Delegates will also receive support in fulfulling the exams officer role in the event of the absence of their exams officer.

Course content (illustrative only):

  • Online tools to help you safeguard the examination process in your centre
  • Main regulation changes which impact upon the summer exam series
  • Your role in supporting your exams officer in undertaking/completing the following key tasks:


  • Late entries/actions following entry submission

The pre-exams period – ensuring effective planning

  • Access arrangements – planning for and managing access arrangements during this summer’s exams period
  • Preparing candidates, parents and staff
  • Rooming, timetabling and seating plans
  • Storing confidential materials

Contingency Planning

  • Planning for the unexpected during the exam series

Preparing for each exam day(s)

  • The exam room
  • The role of invigilators
  • Dealing with emergencies
  • Dealing with malpractice
  • JCQ rules and regulations in the conducting of examinations

Ensuring that your centre passes the JCQ inspection

  • Preparing for the full centre inspection
  • Exam policies required for JCQ inspection purposes

Administering exam results and understanding ‘Post-Result Services’

  • Planning for Results Day(s)
  • Supporting your candidates with Enquiries about Results