Specialist training for exams office staff



For every delegate

RRP £79

working in association with



This half-day course covers the main areas associated with exam invigilation.


By attending this course, new invigilators will receive training to support the JCQ’s stipulation that ‘a training session must be held for any new invigilators’ (Instructions for Conducting Examinations, Chapter 6, page 17).

New exams officers may also attend to develop their knowledge and understanding of what is required from their invigilators (please note that exams officer attendance will count as one of the two free places).


The simple aim is to improve the quality of training for new invigilators. This will improve invigilation within the exam room, which in turn reduces the likelihood of candidate malpractice, and improves the conditions under which all candidates undertake their examinations.


Members of The Exams Office can send 2 staff members to this half-day training course FREE of charge.


Course content

To include:

  • The qualities required to invigilate
  • What the JCQ require of invigilators – focusing upon the ‘Instructions for Conducting Examinations’ booklet
  • What are access arrangements?
  • Invigilating access arrangements – reader, scribe, practical assistant & prompter
  • Starting an examination
  • Dealing with emergencies
  • Dealing with malpractice
  • The JCQ Centre Inspection
  • Ending the examination
  • Collecting the examination scripts


Supporting documents

Delegates will receive the following documents:

  • Exam room incident log
  • Exam room checklist



All attendees will receive a certificate of attendance which can be used as evidence of training as a new invigilator.



Centres which are members of The Exams Office may send 2 delegates per year free of charge.




  • Warrington (Halliwell Jones Rugby League Stadium) - 23 October (9.15am - 12.15pm) or (1pm - 4pm)
  • London (Lords Cricket Club) - 25 October (9.15am-12.15pm) or (1pm - 4pm)
  • Birmingham (De Vere Colmore Gate) - 27 October (9.15am-12.15pm) or (1pm - 4pm)



  • Bristol (Mercure Holland House Hotel) - 5 February (9.15am-12.15pm) or (1pm - 4pm)
  • London (Lords Cricket Club) -7 February (9.15am-12.15pm) or (1pm - 4pm)
  • Leeds (De Vere The Met Hotel) - 9 February (9.15am-12.15pm) or (1pm - 4pm)

in association with

TWO FREE places for members of

The Exams Office

Non members/additional places

charged at £30 per delegate

Book Now - click here


Jugjit served as Head of History, Head of Year and Head of Exams at two UK-based secondary schools for over a decade before being seconded to OCR as Support Materials Manager. Jugjit was appointed as Regional Manager (later National Manager) of the Department for Education’s (DfE) Exams Centre Support Team in 2008, and as a Prince2 practitioner, he also led on several UK government education-based projects. After leaving the DfE, Jugjit served as National Education co-ordinator for the London-based Institute of Education, and Head of International Projects and Resources for Coventry University.


Jugjit formed The Exams Office in 2014, and with over 2600 school memberships, it is the world’s leading exams-based support organisation. He is responsible for stakeholder engagement, operational delivery, strategic development, and produces exams-related articles which are published in the UK educational press. Jugjit organises The Exams Office’s annual National Conferences - which were attended by over 1000 exams office staff in January 2017.


In 2016, he formed Exams Training Limited to deliver quality and affordable exams-based training to UK and overseas centres.


Jean has over 25 years’ experience as an exams officer, exams manager and Head of Exams in the Further Education sector. In 2004, Jean was appointed as the Department for Education’s (DfE) Centre Support Officer within the North West of England, supporting new and experienced exams officers. Jean managed numerous exams-based projects for the DfE, including content for training events, the new exams officer Induction Programme and support materials for an administration of GCSEs and GCEs.


Jean formed The Exams Office in 2014, and is the lead subject matter expert. She devises a range of support materials, including exam policy templates, termly checklists and good practice guides. Jean develops and quality assures all training materials, and is part of the training team which delivers exams training on behalf of Exams Training Limited across England.


Brian has extensive experience in the inspection and quality assurance of examination centres . He was formerly an Assistant Director (Communication) at the Welsh Joint Education Committee (WJEC) anda JCQ Centre Inspector for over twenty five years, as well as an adviser and presenter for the Regional Training Agency (RTA)He continueshis role as a consultant in examination management, invigilation centre inspections and malpractice procedures. He has extensive experience in a range of training for new and experienced exams officers and has produced training materials for invigilators and exams officers.

Contact Information

Phone:  0333 7000 755

Email:  examstraining@outlook.com

Address:  PO Box 6333, Warwick, CV34 9QF

VAT Reg Number: 248 8343 74

© Exams Training Company is working in association with The Exams Office

*Not  applicable for Invigilator Training