Specialist training for exams office staff



For every delegate

RRP £79

working in association with



Exams Training delivers two courses during each academic year which are designed specifically for new exams officers – ‘Actions for Autumn’ and ‘Spring into Summer’.


These are suitable for new exams officers, exams assistants or those requiring a ‘refresher course’. The primary focus of this training is General Qualifications (GCSE/GCE), although the good practice, hints and tips apply to all qualifications.


These courses provide a step-by-guide to the key tasks which you will need to undertake in your new role within the exams office in your centre.


All courses contain a range of table-based activities to aid understanding, share good practice and network with colleagues.


The experts who founded ‘The Exams Office’ are responsible for course content and delivery. They have experience as exams officers, members of SLT, devising and delivering DfE exams policies and initiatives, leading government exams support field teams, and creating good practice exam guides which are followed by more than 2500 schools/colleges. The team also consists of awarding body personnel and ex-JCQ inspectors. They will be available throughout the day to answer your questions.




‘Spring into Summer’ - Getting ready for summer 2018 exams series


Course content:



  • Late entries/actions following entry submission


The pre-exams period – ensuring effective preparation

  • Access arrangements – planning for and managing access arrangements during this summer’s exams period
  • Internal assessments – confirming your role and responsibilities
  • Preparing candidates, parents and staff
  • Rooming, timetabling and seating plans
  • Dealing with timetable variations
  • Storing confidential materials


Contingency Planning

  • Planning for the unexpected during the exam series


Preparing for each exam day(s)

  • The exam room
  • The role of invigilators
  • Dealing with emergencies
  • Dealing with malpractice
  • Dispatching exam scripts


Ensuring that your centre passes the JCQ inspection

  • Preparing for the full centre inspection
  • Exam policies required for JCQ inspection purposes


Administering exam results and understanding ‘Post-Result Services’

  • A guide to managing results and post-results
  • A guide to administering post-results services



  • £145 - one delegate - for members of The Exams Office and OCR centres (non-discounted price £195)
  • £255 - two delegates (non-discounted price £345)
  • £365 - three delegates (non-discounted price £495)

This is a full day course (including refreshments & lunch)




  • Leeds (De Vere The Met Hotel) - 28 February
  • Birmingham (De Vere Colmore Gate) - 2 March
  • London (Lords Cricket Club) - 5 March
  • Bristol (Mercure Holland House Hotel) - 7 March
  • Warrington (Halliwell Jones Rugby League Stadium) - 9 March



‘Actions for Autumn’ - exams planning for the 2017/18 academic year


Course content:


Planning for the 2017/18 academic year

  • The Exams Cycle
  • The Exams Community
  • JCQ regulations
  • Qualification changes/update
  • Building your centre’s annual exams plan
  • Exams policies – producing/reviewing/updating policies required for JCQ inspection purposes
  • Working with your Heads of Department
  • JCQ inspections – access arrangements, controlled assessment/non-examination assessment, change of centre address/secure storage, maladministration/malpractice


Access arrangements

  • Key tasks for the autumn term
  • Defining roles and responsibilities
  • How access arrangements impact upon your role
  • Meeting deadlines


Managing the exam entries process

  • Different type of qualifications/assessments
  • Your role in gathering and sharing candidate/qualification information
  • Avoiding late entry fees


Your invigilation team

  • The importance of creating an effective invigilation team
  • JCQ requirements
  • Training your invigilators
  • Access arrangements


Preparing candidates

  • The exam room - rules and regulations
  • Utilising mock exams



  • £145 - one delegate - for members of The Exams Office and OCR centres (non-discounted price £195)
  • £255 - two delegates (non-discounted price £345)
  • £365 - three delegates (non-discounted price £495)

This is a full day course (including refreshments & lunch)


Courses 2018

Courses will be held in October 2018 at venues across the country including London, Birmingham, Manchester, Leeds and Bristol. Booking details will be available from April 2018.




All events start at 9.30am (9am registration) and finish at 3.45pm unless otherwise stated in the course details



in association with

Delegate feedback...

New Exams Officer Training (March 2017)

'These training events are superb. Ali Leather and Jugjit Chima are excellent and engaging presenters'

(Victoria Fraher, Test Valley School - London, 13 March 2017)


'Brilliant training! I’m so glad I came and am looking forward to booking onto the next course'

(Kylie Reay, Beverley School - Leeds, 17 March)


'A very useful course, I would recommend it to all new exams officers'

(Anita Kumari, Erdington Academy - Birmingham, 10 March 2017)


'Thank you. I really enjoyed the day, I learnt a lot and now I feel much more confident'

(Lisa Boland, Inaura School - Bristol, 8 March 2017)


JUGJIT CHIMAJugjit served as Head of History, Head of Year and Head of Exams at two UK-based secondary schools for over a decade before being seconded to OCR as Support Materials Manager. Jugjit was appointed as Regional Manager (later National Manager) of the Department for Education’s (DfE) Exams Centre Support Team in 2008, and as a Prince2 practitioner, he also led on several UK government education-based projects. After leaving the DfE, Jugjit served as National Education co-ordinator for the London-based Institute of Education, and Head of International Projects and Resources for Coventry University. Jugjit formed ‘The Exams Office’ in 2014, and with over 2600 school memberships, it is the world’s leading exams-based support organisation. He is responsible for stakeholder engagement, operational delivery, strategic development, and produces exams-related articles which are published in the UK educational press. Jugjit organises ‘The Exams Office’s’ annual National Conferences - which were attended by over 1000 exams office staff in January 2017. In 2016, he formed ‘Exams Training Limited’ to deliver quality and affordable exams-based training to UK and overseas centres.JEAN PASSMOREJean has over 25 years’ experience as an exams officer, exams manager and Head of Exams in the Further Education sector. In 2004, Jean was appointed as the Department for Education’s (DfE) Centre Support Officer within the North West of England, supporting new and experienced exams officers. Jean managed numerous exams-based projects for the DfE, including content for training events, the new exams officer Induction Programme and support materials for an administration of GCSEs and GCEs. Jean formed ‘The Exams Office’ in 2014, and is the lead subject matter expert. She devises a range of support materials, including exam policy templates, termly checklists and good practice guides. Jean develops and quality assures all training materials, and is part of the training team which delivers exams training on behalf of ‘Exams Training Limited’ across England.BRIAN ROGERSBrian has extensive experience in the inspection and quality assurance of examination centres . He was formerly an Assistant Director (Communication) at the Welsh Joint Education Committee (WJEC) anda JCQ Centre Inspector for over twenty five years, as well as an adviser and presenter for the Regional Training Agency (RTA)He continueshis role as a consultant in examination management, invigilation centre inspections and malpractice procedures. He has extensive experience in a range of training for new and experienced exams officers and has produced training materials for invigilators and exams officers.

Contact Information

Phone:  0333 7000 755

Email:  examstraining@outlook.com

Address:  PO Box 6333, Warwick, CV34 9QF

VAT Reg Number: 248 8343 74

© Exams Training Company is working in association with The Exams Office

*Not  applicable for Invigilator Training